How to Upload Your Label Artwork
PDF files preserve fonts, colors, and layout exactly as intended and produce the most reliable print results.
Prepare Your Artwork File
Before uploading, please make sure your artwork meets our production requirements.
Accepted File Types
| Format | Extension | Notes |
|---|---|---|
| Press-ready PDF | PREFERRED — Best for production | |
| Adobe Illustrator | .ai | Excellent for vector artwork |
| EPS | .eps | Universal vector format |
| Adobe Photoshop | .psd | For raster/photo-based designs |
| High-res TIFF | .tif / .tiff | For photographic images |
| PNG | .png | Acceptable if 300+ DPI |
| JPEG | .jpg | Acceptable if 300+ DPI |
Artwork Specifications
Need help with artwork setup? See our full Artwork Specifications page.
Upload Your Artwork
After placing your order, you can upload artwork immediately on the order confirmation page or later from your My Account area.
How It Works
- Place your order and complete checkout.
- On the order confirmation page, you'll see an upload section for each label version.
- Drag and drop your artwork file onto the upload zone, or click to browse your computer.
- Wait for the upload to complete — you'll see a confirmation with your filename and a thumbnail preview.
- Repeat for each label version in your order.
Missed the upload? No problem. Log into your account, go to My Account → Orders, click on your order, and you'll find the upload section there. We'll also send you an email reminder if we haven't received your files.
Review & Approve Your Proof
Once your artwork is uploaded, our pre-press team reviews your files and prepares a digital proof for your approval. Nothing goes to press until you approve it.
The Proof Approval Process
- Our team checks your artwork for correct size, bleed, resolution, color mode (CMYK), and overall print readiness.
- We upload a digital proof to your order. You'll receive an email notification that your proof is ready.
- Log into your account and open your order to review the proof. You can download the proof file for closer inspection.
- For each label version, click Approve Proof or Request Changes.
- If you request changes, add a comment describing what needs to be fixed. Our team will revise and send a new proof.
- Once all versions are approved, your order moves into production automatically.
Can I change my mind after approving? Yes — as long as not all versions are approved yet, you can replace your artwork or re-upload for any version. Once all versions are approved and the order enters production, changes require contacting customer service and may incur additional fees.
Track Your Order
You can track your order's progress at every stage through your My Account area.
Order Status Steps
| Status | What It Means |
|---|---|
| Order Placed | Your order has been received and is being processed. |
| Awaiting Artwork | We're waiting for you to upload your artwork files. |
| Artwork Received | Your files are in and our pre-press team is preparing your proof. |
| Proof Sent | Your digital proof is ready for your review and approval. |
| Production | All proofs approved — your labels are being printed! |
| Shipped | Your order is on its way! Check your email for tracking info. |
When your order ships, you'll receive an email with your carrier and tracking number, plus a link to track your package in real time.
Upload Tips for Best Results
- Use short, clear filenames — e.g.,
Coffee_Label_12oz.pdf - Upload one file per label version. If your order has multiple versions, each gets its own upload slot.
- PDF is always the safest choice. It preserves fonts, colors, and layout exactly as you designed them.
- Make sure your internet connection is stable — large files may take a moment to upload.
- If you need to replace a file after uploading, just click "Replace" on the version card.
- Maximum file size: 50MB per file.
Common Questions
What if my artwork isn't print-ready?
Can I upload a mockup or placeholder?
Do you offer design help?
How do I know when my proof is ready?
What happens if I reject a proof?
Still Need Help?
Our team is here to help with artwork, file setup, or any questions about your order.
